MDS Global publishes whitepaper series ‘The VNO Journey: Three Steps to Success’
MDS Global a leading provider of real-time charging, billing and customer management solutions, today published the first in a series of three whitepapers which tackle the challenges and ambitions for VNO growth.
The first paper, ‘Stabilise the Business: First Aid Strategies for VNOs’, explores how VNOs can structure their business and position for growth focusing on five key objectives:
- Optimising wholesale costs
- Assuring revenues and wholesale costs
- Fraud prevention
- Automate processes
- Customer retention
Understanding what good practice looks like in each of these areas enables the VNO to assess its performance and benchmark how it is doing compared to its peers. It also enables the VNO to create its own tailored action plan that identifies which of these five areas will deliver the biggest and most immediate benefits, prioritising actions according to the needs of the business.
The next two phases for VNO success will be published in the papers: ‘Grow the Business: Profitable Strategies for VNOs’ and ‘Evolve the Business: Disruptive Strategies for VNOs’.
Download the first paper in the series here: ‘Stabilise the Business: First Aid Strategies for Business’.
About MDS Global
MDS Global is a leading provider of convergent real-time charging, billing and customer management solutions for B2B, VNO and IoT solutions, enabling digital service providers to monetise and bill any product and service rapidly and accurately. Its managed service solutions support customers and deliver a low total cost of ownership, with a one-view platform that enhances the customer experience.
Headquartered in the UK, MDS Global’s Business Operations supports customers across Europe and the world, including ACN, BT Business Mobile, eir, Carphone Warehouse, TalkTalk Business and Telefónica UK.
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