Modular and extensive BSS Portfolio

Customer Management Platform (CMP), with open source, analytics and vendor partnerships, delivers an extensive BSS portfolio, designed to flexibly support different business architectures.

Functional Footprint

Our BSS portfolio centres around a Business Support core covering modular monetisation and analytics capabilities. A series of front office Channel Engagement controls can be further extended with new applications to deliver additional channel experiences via an omni-channel architecture.

A set of network, application and OSS interfaces, protocols and APIs enables open, direct and easy integration into your eco-system.

Standard MDS Global BSS portfolio covers Business Support and Channel Experience layers (click to expand).

Servicing over 6.6m enterprise customers with Voice, M2M, Productivity Applications, Security, Cloud and Hosting services.

“We use MDS Global’s CMP to enroll, connect and manage corporate, small and medium enterprises (SMEs) and consumer customers. CMP automates this process and logs customer details along with their tariff, package, bundle and invoice requirements”

IT Delivery Manager at O2